You recently purchased a piece of equipment for your kitchen but it did not work properly. Write a letter to the store manager. In your letter: Describe the problem with the equipment. Explain how this issue has affected you. State what you would like the store to do about it.

#piece #equipment #kitchen #work #store #manager

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Dear Sir/Madam, I am writing

this

letter to complain to you about the stand mixer which I bought

last

Friday from your company. I hope

this

letter finds you well. My name is Julia Kellerman. I went home and tried to use it and the next day it did not turn on.

Firstly

, I thought there was an electricity problem, but the other devices did work properly. I unplugged and

then

plugged again the power plug, but it did not do anything.

After

this

, I called the store and explained what happened. They said they would call back, but they did not. I used the mixer once and suddenly

this

malfunction occurred. I have the receipt, and I would like you a replacement if it is possible.

Also

, the mixer has a 5-year warranty and if you do not replace it, I have to demand a refund. I hope you will solve my problem soon. Yours sincerely, Kyle

Submitted by jigglypuff on Mon Sep 23 2024

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task achievement

Provide a little more detail about how the issue with the equipment has affected you personally (e.g., inconvenience, planned events, etc.).

coherence cohesion

Consider connecting your ideas with linking phrases for even better flow and cohesion.

task achievement

The letter is mostly well-structured with clear identification of the problem, its impact, and a request for resolution.

task achievement

Good use of polite and respectful language throughout the letter.

coherence cohesion

Each paragraph tends to focus on a single main idea, which helps in clearly communicating the points.

6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

158 words

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Topic Vocabulary:

malfunction
defective
purchase
receipt
warranty
inconvenience
remedy
replacement
refund
customer satisfaction
compensation
faulty
rectify
disruption
appreciate

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