You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: describe what you purchased explain why you are not happy with the product tell them what you would like them to do about it

Dear sir or madam I have recently ordered an item through the internet, but I am not happy with the product. I am writing to ask if I might be allowed to your company. I bought the clothes from your shop
last
week. Unfortunately, I ordered some clothes through the Internet. But it is like me because it was out of order. I bought buying double Jacket and a couple of shoes from your shop on the Internet
also
they are small. I would like you to return the money or replace the products. I must apologise for troubling you with
this
matter. Yours sincerely Rajabaliyeva Madina
Submitted by Writing9 on

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task achievement
Provide more details about why the product is unsatisfactory, such as quality issues or specific defects, to strengthen the task response.
coherence cohesion
Ensure each paragraph focuses on one idea. For instance, use one paragraph to describe the problem and another to suggest solutions.
coherence cohesion
The letter has a clear and polite greeting and closing, maintaining a respectful tone throughout.
task achievement
The writing tone is appropriate for a formal letter of complaint, showing politeness even when expressing dissatisfaction.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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