You recently sent some documents by post, but they did not arrive at the destination. Write a letter to the post office manager. In your letter, •give details of the situation •describe the documents •say what action you want the post office to take
Dear Sir/Madam,
I am writing to express my dissatisfaction with the service provided by your postal service, as my important documents are not yet delivered to my destination.
On date November 15, 2024, I sent some office-related confidential documents through your post.
Although
the expected delivery time was mentioned as 'five' days, now it has been 20 days, but unfortunately, my office did not receive any parcel.
Those documents are of utmost importance for my company. It contains financial statements of my organisation, without which it has become almost impossible for my team to file taxes for the current quarter. Moreover
, this
paperwork if fallen into the wrong hands can adversely impact the company.
Because of the inconvenience caused, I kindly request you to track my parcel and please update me with
its status. Change preposition
on
This
parcel should be delivered in the next five days, otherwise
, your organisation will have to face severe legal implications for the delay.
Please find attached a copy of the receipt for your reference. You may contact me at 123456, or email me via [email protected] if any additional details are needed. I would appreciate it if you could respond promptly.
Thanks for your attention to this
matter. I look forward to your swift response.
Yours faithfully,
Mitali PadiyaSubmitted by mdpadiya10 on
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task achievement
You have effectively addressed all points in the task prompt (details of the situation, description of the documents, and requested action).
coherence cohesion
To make your letter even clearer, consider using connectors like 'Furthermore' or 'In addition' to link your sentences more explicitly.
coherence cohesion
The greeting and closing are polite and appropriate for a formal letter.
task achievement
The tone of the letter is suitable for a formal complaint. It is polite yet firm.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.