Write a letter of complaint to the owner, Mark Davies, explaining why you feel the experience was unsatisfactory and what you would like to be done
Dear Mark Davies,
I hope You are well, I am writing
this
letter to you just to share my experience at your hotel which is in Edmonton. Linking Words
However
, Linking Words
Me
and my colleague came Change the pronoun
I
to
Change preposition
on
an
business trip Change the article
a
in
Edmonton and we Change preposition
to
need
a place to stay so we saw your advertisement on Wrong verb form
needed
Internet
Correct article usage
the Internet
Moreover
it seems so good online, The Rooms and services everything was Linking Words
showed
perfect so Wrong verb form
shown
finally
we decided to book two rooms at your hotel.
Linking Words
Furthermore
, We do know that everything was fake which was Linking Words
showed
online on your site your hotel suite Wrong verb form
shown
are
not in good condition Correct subject-verb agreement
is
like
Change preposition
apply
their
is Replace the word
there
lot
of dust in the rooms everywhere or the washrooms were not cleaned properly Change the article
a lot
as well
Linking Words
as
your services are so bad specially your staff, They don't know how to treat guests. At the Correct word choice
and
last
, I just want Linking Words
that
you guys to please update your site, don't make Correct word choice
apply
fool
of people Correct article usage
a fool
either
provide the same services which were showing on your site.
Best RegardsCorrect word choice
who
Submitted by sukhsaini.3222 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
task achievement
The letter should include more specific details about the problems encountered during the hotel stay. For example, mention any specific issues with the room or interactions with staff.
task achievement
Try to maintain a consistent tone throughout the letter. A more formal and polite tone would be more suitable for a complaint letter to a hotel owner.
coherence cohesion
Ensure that each paragraph focuses on a single main idea to improve clarity and flow.
coherence cohesion
The letter addresses the right individual and provides a clear subject for the complaint, making the purpose of the letter obvious from the start.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.