The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
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The chart provides key information about the survey questionnaire regarding the rated Parkway Hotel
customer
Use synonyms
service
Use synonyms
. The questionnaire involved 100
guests
Use synonyms
and divided it between the years 2005 and 2010. The units are measured in percentage.
Overall
Linking Words
, it is clear from the charts that there was a significant dramatic increase in 2010, the guest rating for
customer
Use synonyms
service
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was excellent, about 28%,
whereas
Linking Words
the rating in 2005 sharply decreased to 5%.
In addition
Linking Words
, in 2005 the
guests
Use synonyms
were satisfied and rated the
customer
Use synonyms
service
Use synonyms
at 45%, and
then
Linking Words
it can be observed that in 2010 they dropped off to 17%.
According to
Linking Words
what is shown in comparisons, the very poor
customer
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service
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rated by
guests
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has been reduced during the period, it was in 2005 about 15%, and in 2010 it decreased slightly to 4%. In 2005 the
guests
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rated the
customer
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service
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as good, as the
service
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was 14%, and
then
Linking Words
it rose by 25%. In terms of poor rating, it is notable that there were about 21% in 2005, and
then
Linking Words
in 2010 it decreased to 12%.
An
Correct article usage
Overall
show examples
overall
Linking Words
, there are several differences based on
guests
Use synonyms
' ratings of
customer
Use synonyms
service
Use synonyms
during the given period.
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Linking words: Don't use the same linking words: "overall".
Vocabulary: Replace the words customer, service, guests with synonyms.
Vocabulary: Rephrase the word "information" in your introduction.
Vocabulary: The word "chart" was used 2 times.
Vocabulary: The word "decreased" was used 3 times.
Vocabulary: The word "about" was used 4 times.
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