You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: • describe the item • explain what the issue is • suggest what you expect the manager to do

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Dear Sir, I am writing to express my disappointment with a laptop I purchased through your online website on 1 December 2024. The product, an Apple model series number 2355628, has not been functioning as expected since day first. The primary issue is with the battery, which does not hold a charge time of more than 30 minutes despite being advertised to
last
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up to 8 hours.
Additionally
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, the system frequently stopped
while
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functioning some tasks making it difficult to complete my work tasks on time. I request you to please take
this
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matter into consideration and either replace the laptop or refund me in full. I appreciate it if you could arrange a pickup from home as I have a busy schedule and would not be able to visit the store in person. please let me know how you would like to resolve
this
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issue. I look forward to hearing from you soon. Yours faithfully, Alex
Submitted by shubhdeepkaur2 on

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coherence
Ensure complete coherence in conveying your issues with the laptop for a more unified and coherent response.
writing tone
Try to maintain a consistently formal tone throughout, as some casual elements might detract from the overall tone.
greeting
The letter begins and ends with appropriate formal greetings, enhancing its professionalism.
task response
The task response is mostly thorough, with a clear description of the product and the issues faced.
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