You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter give details of the camera and where you bought it explain what has happened say what you want him/her to do about it

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Dear Sir/Madam, I hope
this
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message finds you well. The purpose of writing
this
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letter is to inform you about some required parts of the camera that were missing from the box when I opened it. First of all, recently I purchased the Nikon camera from the Sales Corner store in Vadodara. It is in a black colour with the case.
Besides
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this
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, four lenses and a manual
also
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came with it.
Moreover
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, I bought
this
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camera specially for my trip to South Africa, as
this
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place has numerous nature places to capture. When I unpacked the device at that time I realised that two important lenses were missing from the box, which were essential for the photoshoot.
Additionally
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, the manual was
also
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not there for guidance.
lastly
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, I would like to request you to provide me with information about a nearby service centre for the missing components. Apart from that, I would be grateful if you could send new lenses as soon as possible to the required location. I hope you will understand my problem and take some relevant steps to resolve it. let me know if you need any additional information. Yours faithfully, Dhruvi Patel
Submitted by ruchin27 on

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task achievement
Ensure all parts of the required structure are present, especially focusing on the details of the camera's purchase.
coherence cohesion
Make sure that each paragraph transitions smoothly to enhance the logical sequence.
task achievement
The letter provides a clear description of the issue encountered with the camera purchase.
task achievement
The tone is polite and professional, maintaining good formality throughout the letter.
coherence cohesion
The closing and greeting are appropriately used, contributing to the overall structure of the letter.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • local representative
  • important items missing
  • purchase details
  • model and brand
  • missing accessories
  • inconvenience
  • use to its full extent
  • urgent request
  • partial refund
  • alternative solution
  • exchange unit
  • correct the issue
  • look forward to your prompt response
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