IELTS Writing Correction Service
Writing Samples
Band 7.5

You bought a large appliance for your home from your local store and upon delivery you discover something wrong with it. write a letter to the store in your letter give details of the purchase what wrong what you like to do for this

#appliance #home #store #delivery #purchase
✨ Do you want to improve your IELTS writing?
Dear Sir or Madam, I hope
this
Linking Words
 letter finds you well. I am writing
this
Linking Words
 letter to bring to your attention a matter of concern regarding the purchase made at your shop recently. Yesterday, I bought a Samsung refrigerator(Model:2024Dec) from your store, which is silver in colour and comes with a 2-year warranty. The freezer started malfunctioning immediately upon delivery. The screen often freezes, making it difficult to watch the temperature, and the lights are constantly on and off , even when the doors are open.
This
Linking Words
 problem was initiated when the delivery person by mistake dropped the appliance hard on the ground during unloading from the truck. Given these circumstances, I kindly request that you authorize immediate replacement of the damaged freezer or provide a full refund. As a loyal customer and the appliance is on warranty period, I believe
this
Linking Words
 is a reasonable request to alter
this
Linking Words
 dissatisfaction with the service and the inconvenience I have experienced. Thank you for your attention to
this
Linking Words
 matter. I look forward to a prompt response. Best regards, Ashutosh Parmar
Submitted by rajputashutosh0009 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Coherence & Cohesion
Ensure that each paragraph addresses only one main idea. Although the letter is coherent, sometimes multiple ideas are touched upon within the same paragraph.
Task Achievement
Provide additional details about the purchase, such as the price or specific date of purchase, to enhance clarity and completeness.
Task Achievement
The letter maintains a polite and formal tone, which is appropriate for the context and likely to elicit a positive response.
Coherence & Cohesion
The letter has a clear and logical structure, with an effective greeting and closing.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

What to do next:
Look at other essays: