You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter, » introduce yourself » explain the situation » say what action you would like the company to take

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Dear Sir or Madam, I trust you are doing well. The purpose of

this

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letter is to express my dissatisfaction with my recent purchase from your company. First and Foremost, my name is Ruchin Patel. On the

last

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Friday, I bought the brand new iPhone 15 Pro in Natural Titanium colour with 256 GB of storage. To top off my

phone

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with the latest tech products, I

also

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purchased a wireless charger and a smart case.

However

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, on Monday the

phone

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stopped working all of a sudden.

As a consequence

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, I rebooted the

phone

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and

also

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went back to the store to meet with the technician to resolve the problem but none of that worked and the

phone

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is now only a paperweight.

Therefore

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, since the device is still under the manufacturing warranty, I would like you to either replace the

phone

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or send an address to ship

this

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phone

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to repair by the manufacturer at your cost. I hope that you help me fix

this

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issue immediately as I do not have any backup device. Thank you. Yours faithfully, Ruchin Patel

ruchin27Sun Jan 05 2025

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Coherence & Cohesion

Ensure all paragraphs are fully developed and interconnected smoothly.

Task Achievement

Expand slightly on the explanation of the problem for more clarity.

Coherence & Cohesion

The letter has a clear structure with an appropriate greeting and closing.

Task Achievement

The tone of the letter is polite and formal, which is suitable for a complaint letter.

Coherence & Cohesion

Each paragraph contains a single clear idea, making the content easy to follow.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

6
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meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

182 words

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