Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter •say what has happened and how you feel •ask them to explain why there has been a delay •ask them to repair the radio very quickly or to supply you with a new radio

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Dear Sir/Madam, I am writing
this
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letter in regard to a complaint about the
radio
Use synonyms
which I have returned to the staff member to get repaired. On 29th December 2024, I purchased the receiver from one of your branches, it worked perfectly fine for two days and suddenly the antenna broke. The lack of a functioning
radio
Use synonyms
has caused significant inconvenience, as I rely on the
radio
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daily.
Thus
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, I immediately visited your store and requested the cashier have
this
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issue addressed. The store person informed me of an estimated time for a week,
however
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, I have received no updates, which is both disappointing and frustrating. Could you please expedite the issue and clarify the reason behind the delay? I would urge you to either repair a
radio
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as quickly as possible or could you please replace it with a brand-new one by 7th January? I would appreciate your assistance in
this
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matter. I am looking forward to taking prompt action on my urgent request. Yours Sincerely, Drashti Darji
Submitted by vairag4u on

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task achievement
Consider elaborating slightly more on your feelings about the delay to enhance emotional engagement.
coherence and cohesion
Use transitional phrases to improve the flow between your paragraphs.
task achievement
The letter addresses all aspects of the prompt clearly and concisely.
task achievement
Your tone is appropriately formal and polite for this context.
coherence and cohesion
The structure of the letter is clear, with each paragraph addressing a specific point.
coherence and cohesion
The greeting and closing are well-executed, maintaining a professional tone throughout.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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