You recently bought a new computer for your job in the office. There is a problem with the internet connection to your computer. Write a letter to the IT support manager. In your letter: · Explain the details of your computer · Describe the problem that you have · Ask for help to solve this problem

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Hi IT Support Manager, Hope

this

Linking Words

letter finds you in good health.I am writing

this

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letter to request for support an

internet

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connection issue that I am facing on my new

computer

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. Yesterday, my new

computer

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was delivered to the office and after that ,I did all the required setups so that I could start to work.But,I am facing an issue with an

internet

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connection ,I tried connecting both LANs that are allocated to me,which I was previously using on my old

computer

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.After putting LAN in the

computer

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, the red light starts to blink

instead

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of a green one and

thus

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,the monitor screen shows no

internet

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access. Could you please send IT support tech to solve

this

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issue as soon as possible as you are aware that without

internet

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we are not able to log in to the important tools and start work ? Please find below details of my new

computer

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which might help you .

Computer

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Brand and model:-Dell and M5678FH Host name:-LGHKTHK I hope you will look into the matter on priority. Thanks, Payal

pskhandelwal13Fri Jan 10 2025

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coherence cohesion

Provide a clearer separation between the description of the problem and the request for assistance. This will improve the logical structure of your letter.

coherence cohesion

Ensure each paragraph focuses on a single idea to enhance clarity and understanding.

coherence cohesion

The greeting and closing are clear and polite, adding a professional tone to the letter.

task achievement

The letter maintains a suitable tone for a formal request for assistance, balancing politeness with urgency.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

3
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

177 words

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Topic Vocabulary:

Intermittent connection
Operational efficiency
Networking cables
Wireless fidelity (Wi-Fi)
Technical specifications
Remote assistance
Troubleshooting steps
Configuration settings
Latency issues
Bandwidth
Technical support
Network adapter
ISP (Internet Service Provider)
Hardware/software compatibility
Diagnostics test
Urgency
Connectivity
Data transfer rate

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The Greeting

Some countries encourage foreign companies to open in their country. Many people think that the government should focus on encouraging local business rather than foreign businesses. to what extent do you agree?

In many countries, school-age children are spending their free time in doing homework. Is it a good or bad thing? What is your opinion? Give examples to support your view.

Nowadays, people of all ages from certain parts of the world spend most time at home rather than going outdoors. Discuss the reasons, is this negative or positive development?