You recently bought an electronic device from a store, but it is not working properly. Write a letter to the store manager. In your letter: Describe the problem with the device. Explain what you have done to try to resolve the issue. State what you would like the manager to do.

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Respected sir, I hope you are doing well. I have been a loyal customer and purchasing electronic devices since 2014.

The

Correct article usage

Last

show examples

last

Linking Words

Saturday, I

brought

Correct your spelling

bought

show examples

a Smart Phone from your shop and it is having some malfunctions. I purchased a Sony SmartPhone and Bluetooth Speakers in your discount sale.

However

Linking Words

, it was in good condition until Wednesday after that it is not working properly. I am having issues with the display and sometimes the touch screen is not responding. Since I thought it was a minor bug so I restarted the mobile and updated the Operating System but still, the issue was not resolved. I even tried to delete the excess storage but the problem was still there. I kindly request you to replace the mobile with a new one. I would like you to look into

this

Linking Words

complaint and resolve it as soon as possible. Even one of

friends

Correct pronoun usage

my friends

show examples

has encountered with same problem with your mobile. I look forward to your prompt response Yours faithfully, Santhoshkumar

ksanthosh701Fri Feb 14 2025

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coherence and cohesion

Ensure that each paragraph focuses on a single idea and is distinctly separated. The two devices in the second paragraph could be better organized.

task achievement

While your tone is formal and polite, including a specific request or solution could enhance the clarity of your task response.

tone

The letter maintains a polite and formal tone throughout, which is appropriate for written communication with a manager.

clarity

Your explanation of the problem and the steps taken to resolve it is clear and logically presented.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

168 words

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You recently bought an electronic device from a store, but it is not working properly. Write a letter to the store manager. In your letter: Describe the problem with the device. Explain what you have done to try to resolve the issue. State what you would like the manager to do.

Use a variety of complex and simple sentences

Some believe travel is overrated. People argue whether travel is or is not a component of a quality education. To what extent do you agree with it?

Some people believe that the only purpose of films is to entertain. Others say films should have educational value. Discuss both views and give your own opinion.

Smoking is a habit that claims many lives and is a great drain on health services. One way to combat smoking would be to make it illegal. What are the pros and cons of of such government policy? What alternative strategies can you suggest to combat smoking?

More and more people are using computers and electric devices to access information, so there is no need for printed books, magazines and newspaper. To what extent do you agree or disagree？

Do you agree or disagree with the following statement? Television has destroyed communication among friends and family. Use specific reasons and examples to support your option.