You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you have bought the clothing from. In your letter: Give details of the purchase Describe the problem Explain why you need a replacement urgently

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Dear Sir or Madam, I am writing
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letter to express my dissatisfaction with my recent purchase from your online store. I ordered a short navy blue skirt, which has two small pockets in the front, from your official website on 3rd March. For your kind notification, the receipt of
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purchase is attached to
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mail. Unfortunately, when I received my parcel and unboxed it, I realized that the colour of
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skirt was extremely lighter than the one that I saw online.
In addition
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, there is a tiny hole under the zip, which makes
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piece of
clothes
Wrong verb form
clothing
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completely unusable. Since I have bought
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item for my birthday party which will be held on 23rd March, I would like to request a replacement as soon as possible. It would be great if you could send me a new skirt of the same model in the correct colour and recollect
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wrong product
until
Change preposition
by
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weekend. Thank you for your cooperation in
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matter and I look forward to hearing from you. Yours faithfully Tina Ross

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coherence and cohesion
Ensure that you maintain a clear logical flow in your paragraphs. You did well, but consider starting with a brief introduction before diving into the purchase details for an even smoother flow.
coherence and cohesion
Double-check for any minor grammatical inaccuracies; they can impact clarity. There are a couple of phrases that could be polished for conciseness and clarity, but they do not hinder understanding significantly.
task achievement
You clearly outlined the details of the purchase, the problem, and the urgency for a resolution, which demonstrates a complete understanding of the task requirements.
task achievement
Your tone was appropriately formal and polite, which is important in a customer service situation. This makes your request more persuasive and professional.
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