you have ordered a product on a website and received a different product. Write a letter to the company

✨ Do you want to improve your IELTS writing?

I am writing

this

Linking Words

letter to bring your attention to the

product

Use synonyms

which I have ordered from your online store. I delivered the new modern

computer

Use synonyms

, but the

product

Use synonyms

I received was a

laptop

Use synonyms

. When I got the box that your company sent, I thought it would be the

computer

Use synonyms

as the box was large enough to put

this

Linking Words

device inside of it. But I opened the pack only after I received the

product

Use synonyms

Infact

Correct your spelling

In fact

, I went

throught

Correct your spelling

through

the details of the order I placed and confirmed that it was a

laptop

Use synonyms

. I don`t know why your staff

did

Verb problem

made

show examples

this

Linking Words

kind of ridiculous mistake

due to

Linking Words

carelessness. I did call your customer care but did not

received

Change the verb form

receive

show examples

a fulfilling

responce

Correct your spelling

response

. Since I unpacked the

product

Use synonyms

, they said it is not fit for a replacement. I have the order details with me. I am looking for a replacement. I paid three thousand

dollar

Change to a plural noun

dollars

show examples

to get the

computer

Use synonyms

, but the

laptop

Use synonyms

I received is worth only a thousand

dollar

Fix the agreement mistake

dollars

show examples

. I would like

from

Change preposition

apply

show examples

your company to refund my money or replace

this

Linking Words

laptop

Use synonyms

with the

computer

Use synonyms

I ordered. I hope you take immediate action on

this

Linking Words

matter. Yours sincerely, Firdavs

uluga2002Wed Feb 26 2025

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task achievement

Make sure to clearly state the product you ordered at the beginning of the letter and follow it up with a clear statement of the issue. This can enhance your task response.

coherence and cohesion

Consider adding a more structured conclusion that summarizes your request clearly. This can help improve coherence and cohesion.

suitable writing tone

Your use of polite language and a formal tone is well-suited for a complaint letter, which contributes positively to your overall writing tone.

complete response

You provide specific details about the products ordered and the discrepancy between what was ordered and what was received, which enhances your task achievement.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

2
Linking words
meeting the goal of 7 or more
3
Word repetition
meeting the goal of 3 or fewer
8
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

5 paragraphs

198 words

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you have ordered a product on a website and received a different product. Write a letter to the company

Use a variety of complex and simple sentences

An increasing population is using computers and electronic devices to do screen reading instead of reading books, magazines and newspapers, so there is no need for printed publications to exist. To what extent do you agree or disagree?

Completing a university education is thought by some to be the best way to get a good job. On the other hand, other people think that getting experience and developing soft skills is more important. Discuss both views and give your own opinion.

Playing games is bad for children. To what extend do you agree or disagree with this view?