Write a letter to a transport office about a problem with the transportation system in your area. •Describe the situation you are facing •Why do you consider it a problem •What change you would like to recommend.

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Greetings Mr/Mrs, I'm writing about my concern towards public transportation in Jakarta. We, as
the
Correct article usage
apply
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user
Fix the agreement mistake
users
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of the MRT, currently facing a problem that needs to be solved
by
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with
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the help of your office. As we all know, we are now entering the rainy season, and
this
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creates some minor and major problems that
needed
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need
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your attention immediately
,
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apply
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because
its
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it's
it is
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affecting the experience of the user.
First,
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the station is not integrated
to
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into
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another transportation system, so when
its
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it's
it is
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raining, the floor becomes slippery from the water drip
wether its
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whether it's
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from the jacket, or from the umbrellas.
Second,
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when experiencing delay, the operator did not inform the passengers about the delay's estimation time,
this
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causes
Wrong verb form
caused
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people to
panicking
Wrong verb form
panic
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inside the car, as we
also
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dont
Correct your spelling
don't
have a good phone signal underground.
Lastly
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, the ticketing
is still needs
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still needs
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improvement because
eventhough
Correct your spelling
even though
your company provides 5
gate
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gates
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, 2 of them
is
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are
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not working, and in rush hour,
its
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it's
it is
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causing a commotion. I'd like to
reccomend
Correct your spelling
recommend
you
to
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apply
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provide
a
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apply
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plastic for umbrellas to minimize the water drip for the first problem.
Second,
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you might want to consider rewriting the announcement format and include the time estimation. For the
last
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problem, please fix the gate in the middle of the day so
its
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it's
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available to use
at
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apply
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after office
hour
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hours
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. If you want to reach out about
this
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letter, you can contact me using
this
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email address.

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task achievement
Consider providing more specific details about the impact of the problems on users, such as any examples of delays or incidents.
coherence and cohesion
Try to ensure each paragraph focuses on a single main idea for better clarity.
coherence and cohesion
Improve formal tone in the greeting and closing for a more professional approach.
task achievement
You have identified specific issues clearly, which is great for task achievement.
task achievement
Your suggestions are practical and thoughtful, demonstrating engagement with the topic.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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