You have ordered a product on website and received a different product. Write a letter to the company.In your letter Describe the product you ordered. Explain why you aren't satisfied with the product you received. Let them know what actions you expect them to take

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Dear Sir/Madam I am writing

this

Linking Words

letter to you to draw your attention to the issues of your online store.Approximately about one or two weeks ago I ordered a black,Apple laptop from your online shop.But the product I received was a white,HP computer.I think there are many differences between these products.I was indeed suspicious of seeing the way it was packed.But,unfortunately,I packed it after receiving it.I went again to the pickup area."I ordered a laptop not a CPU,can I cancel my order please i think it happened

due to

Linking Words

neglect" was what I said.

Then

Linking Words

the customer girl called the manager and asked how it happened. The manager said, "We sent a brand which she ordered.And she can't even cancel her order".He said it rudely.

Then

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I come back and turn on the personal computer but it is actually "Windows 7". For real,I was really shocked by

this

Linking Words

situation.

Then

Linking Words

I enter again to online shop.But there was a central processing unit,Windows 10.But they send me Windows 7.So I am not satisfied with your product. I am looking for a replacement. I paid three million sums for the device but it was worth only one million. I kindly request you to exchange my product. I'm looking forward to your response. Yours truly, Shaxruza

uluga2002Sat Mar 15 2025

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coherence and cohesion

Consider organizing your letter into clear paragraphs, each focusing on a single idea for better readability.

task achievement

Try to express your dissatisfaction in a more formal tone to maintain a professional demeanor.

coherence and cohesion

Ensure that your closing statement is polite and professional to leave a good impression.

task achievement

You clearly described the product you ordered and the product you received, which reflects a good understanding of the task.

task achievement

You expressed your feelings about the situation effectively, conveying your disappointment and expectations.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

5 paragraphs

210 words

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Topic Vocabulary:

order number
product
customer satisfaction
dissatisfied
exchange
refund
specifications
accessories
model
quality assurance
prompt response
inconvenience
compensation
features
expectations

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You have ordered a product on website and received a different product. Write a letter to the company.In your letter Describe the product you ordered. Explain why you aren't satisfied with the product you received. Let them know what actions you expect them to take

The Closing

Write a letter to the bus company. In your letter, inform the bus company of when and to where you travelled describe your suitcase and what happened to it explain why the company should pay for a new suitcase

People doing dangerous sport activities like scuba diving and bungee jumping should be responsible for their own life and rescue workers should not risk their lives to save people doing those sports. Do you agree or disagree?

Many people assume that the goal of every country should be to produce more materials and goods. To what extent do you agree or disagree that constantly increasing production is an appropriate goal?

Crime is a big problem in the world; many believe that nothing can be done to prevent it. To what extent do you agree or disagree? Give your own opinion