1.You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no one has replied to your complaint. Write a letter to the taxi company. In your letter osay why you are writing and how you feel oexplain what happened otell them what you would like them to do.

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Dear Sir/Madam, I am writing to express my dissatisfaction with a recent experience I had with one of your taxi drivers. On April 5th, 2024, I booked a ride from Ajax to Oshawa through your company at approximately 5 PM. During the journey, I was subjected to unacceptable behaviour by the driver, which left me feeling deeply uncomfortable and violated. At the start of the ride, I had a polite conversation with the driver, whom I believe was named Jackson.

However

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, after some time, he began making inappropriate comments about my appearance and my community. He started to mock me for being Indian, which made me feel deeply offended.

Initially

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, I tried to ignore his comments, but his behaviour escalated, and I lost my patience. When I confronted him and informed him that I would be reporting his actions, he responded by cursing at me without any remorse.

This

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behaviour is completely unacceptable and unprofessional. I have recorded some parts of our conversation as evidence. I would appreciate it if you could take immediate action against

this

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driver.

Such

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behavior

Change the spelling

behaviour

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is not only unethical but

also

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damaging to your company’s reputation. I strongly believe that individuals like him should not be allowed to continue in their

position

Fix the agreement mistake

positions

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. I expect a prompt response and resolution to

this

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matter. Please let me know what steps you will take to address

this

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issue. Thank you for your attention to

this

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serious concern. Sincerely, Hetvi Patel

patelhetvin03Mon Mar 17 2025

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coherence and cohesion

Your letter could benefit from a clearer introduction that states the purpose of your correspondence earlier in the first paragraph.

coherence and cohesion

Consider breaking down long sentences into shorter ones for better clarity and impact in your writing.

task achievement

You effectively expressed your feelings regarding the unacceptable behaviour of the driver, which enhances the emotional appeal of your letter.

coherence and cohesion

The letter is well-structured, with a clear progression of ideas from the introduction to the conclusion.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

242 words

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