You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: - explain why you are writing - express concern about the missing card - ask them what they intend to do

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Hello Sir, I am writing to bring it to your attention that my latest bank

card

Use synonyms

is absent in its delivery package. Thank you for reaching out via letter to confirm the delivery of my new bank

card

Use synonyms

. Unfortunately, I cannot attest to that as the important part of the delivery is lost. Recently, I signed up for a new credit

card

Use synonyms

from the Scotia Bank. I was informed to expect a parcel via mail within a couple of weeks. I was excited to see the arrival of it yesterday and was looking forward to setting it up.

However

Linking Words

, when opening it, it occurred to me that the

card

Use synonyms

Wrong verb form

was

show examples

nowhere found in the packaging. I tried finding it to ensure it was not hidden, but that was not the case. I am upset to know

this

Linking Words

as I have planned a few high-amount purchases, which were one of the reasons I signed up for

this

Linking Words

card

Use synonyms

. Could you please advise me on the next steps to resolve

this

Linking Words

issue? If there are any specific details required, please inform me. I will eagerly wait to hear from you. Yours faithfully, Vaibhav Parmar

vaibhavgirish2093Tue Mar 25 2025

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coherence cohesion

Consider improving the logical flow between the paragraphs by linking ideas more clearly. For example, briefly state the importance of the card before expressing your concern.

coherence cohesion

Ensure each paragraph focuses on a single idea more explicitly. For instance, separate your emotional response and the request for resolution into distinct paragraphs.

task achievement

The tone of your letter is polite and conveys your concern effectively, which is essential for a communication with a bank.

task achievement

You have clearly outlined the situation and your needs, providing a good foundation for the bank to respond.

2
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

192 words

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Topic Vocabulary:

acknowledge receipt
compromised security
unauthorized transactions
identity theft
reissue
secure (the account)
fraudulent activity
account holder
security measures
customer service
follow-up
discrepancy
escalate the issue
trace the delivery
account security
financial risk
confidential

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