You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

✨ Do you want to improve your IELTS writing?

Dear Sir or Madam, I am writing to express my dissatisfaction with

latest

Change the article

the latest

show examples

purchase of a

laptop

Use synonyms

from your company. My name is Manoj Kumar and I live in Ludhiana. I am a student at CT University. I have been doing my degree in computer science for the

last

Linking Words

two years.

Last

Linking Words

Monday, I bought a new

laptop

Use synonyms

from your shop. But, after some days of working, it shows certain major faults in the system.

For example

Linking Words

, RAM has

been

Unnecessary verb

apply

show examples

crashed and battery life

also

Linking Words

has been reduced. Before it runs five hours with one charging and now

this

Linking Words

time has been reduced to two hours. I belong to a poor family so it is very difficult for me to buy a new

laptop

Use synonyms

again. I would like to request that the company

should

Verb problem

apply

show examples

either replace

this

Linking Words

laptop

Use synonyms

should

Verb problem

apply

show examples

fix

this

Linking Words

without charging any amount. To maintain your customer rating you should check all the devices before delivering to the customer. I will be really grateful to you if you will take any appropriate action to overcome

this

Linking Words

problem. Best regards, Manoj Kumar

manojkansal30Sun Mar 30 2025

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Coherence and Cohesion

Ensure each paragraph focuses on a single clear idea to improve clarity.

Task Achievement

Consider providing more details about the laptop model and the store location for better context.

Coherence and Cohesion

Include a more formal opening phrase in your greeting to enhance professionalism.

Task Achievement

Your explanation of the problem was clear, making it easy to understand the situation.

Task Achievement

The closing statement was polite and expressed gratitude, which is a nice touch.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
4
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

184 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

What to do next:

Look at other essays:

6.5
band
The issue of gay marriage remains controversial. Some people think that this trend has adverse effects on the society while others believe that it is seen as a natural trend and right for people to choose this type of marriage. Should gay marriage be legal?
The issue of gay marriage remains controversial. While some believe that it negatively impacts society, others argue that it is a natural right for individuals to choose whom they marry. This essay will discuss both perspectives and explain why I support the legalization of gay marriage.
7.5
band
In some countries, more and more people are becoming interested in finding out about the history of the house or building they live in. What are the reasons for this? How can people research this?
All places have their own history. Humans always have wanted to search and discover the story behind places. Due to the culture or opinions of the people who live in any country, we can understand why they are interested in knowing the history of their building or house.
7
band
Some believe that more young people hold the important positions in government, while others believe that the young people should not. Discuss both views and provide your own opinion with relevant examples.
In this essay, I am going to discuss the idea that: Some believe that more youths hold an important position in government, while others believe that young people should not. In the beginning, that is the fact that more youths hold important positions in the government, and in my opinion, it is necessary. However, both views are remarkable. Positions should be filled with youths however, on the other hand, workers who have experiences are priceless for the states or other labourers. Young people can adapt the new circumstances easily. Further, their brains are fresh and they have a tendency to create new ideas. However, experienced workers are more eligible for some qualified degrees. Furthermore, They must keep working and their position be preserved so, less experienced worker could learn something from their experiences.
7.5
band
Some people think that news has no connection with people’s lives; so it is a waste of time to read newspapers and watch television news programmes. To what extent do you agree or disagree?
Some people believe that the news has no direct impact on their lives and can live without knowing about recent changes. Although it is true that it may be a waste of time to read newspapers or sit and watch TV news programmes, it is important that people stay updated on recent news and there are other ways such as news apps and social media that are much quicker. There may be important healthcare and political developments that may have a crucial importance on the life of a normal person so it is essential that everyone stay up-to-date with the news. I therefore completely disagree with the viewpoint that the news has no connection with people's lives.
7
band
- There is a kind of sexual discriminations at any company. What are the reasons to this? What kind of solutions can be mentioned?
Sexual discrimination remains a persistent and complex challenge in many workplaces. In this essay,I will explore some of the key reasons behind the continued prevalence of this issue and discuss potential solutions that employers can implement to address it.

You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Use cohesive linking words accurately and appropriately

The issue of gay marriage remains controversial. Some people think that this trend has adverse effects on the society while others believe that it is seen as a natural trend and right for people to choose this type of marriage. Should gay marriage be legal?

In some countries, more and more people are becoming interested in finding out about the history of the house or building they live in. What are the reasons for this? How can people research this?

Some believe that more young people hold the important positions in government, while others believe that the young people should not. Discuss both views and provide your own opinion with relevant examples.

Some people think that news has no connection with people’s lives; so it is a waste of time to read newspapers and watch television news programmes. To what extent do you agree or disagree?

- There is a kind of sexual discriminations at any company. What are the reasons to this? What kind of solutions can be mentioned?