Thank you for your phone call yesterday. I was attending an education exhibition when you rang, so unfortunately I wasn’t able to speak to you for long. From what you said, I understand you are not satisfied with one of the courses in our department and would like to change to a different course. Could you please give me more information about the course you are studying now? Please explain why you are not satisfied with the course. What course would you like to change to?

✨ Do you want to improve your IELTS writing?
Dear Sir/Madam, My name is Annie, and I am taking part in an English
communication
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course
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in your department. I am writing
this
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email to express my dismay at the service of
this
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course
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. First of all, I would like to inform you that the English
communication
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course
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that I am studying is scheduled from 7 AM to 9 AM on weekends and lectured by Mr. Adam. Regarding the second question, the reason why I am disappointed in
this
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course
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is that I was not satisfied with the
course
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program. Specifically,
although
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it is a
communication
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course
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, I have less time to practice and discuss with others in my
class
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.
Moreover
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, sometimes the timetable of
this
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class
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is constantly changed without notifying the students.
Thus
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, I could not attend the
class
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as it coincided with my personal plans.
Finally
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, I was shocked to see that the teacher was not enthusiastic and dedicated, and he tended to ignore students’ questions.
This
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led to incomprehension of the knowledge. In order to resolve
this
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problem, I would appreciate a new
course
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with a supportive and devoted teacher who is willing to help me
to
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apply
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enhance my
communication
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in English more naturally and fluently.
In addition
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, the schedule of the
class
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must be fixed, and the students must be notified if it is changed. I trust that you will see
this
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feedback constructively to enhance students' satisfaction. Should you require any
further
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information or have any questions, please do not hesitate to contact me at 0909123456 or via email at [email protected]. I am looking forward to hearing from you. Please write to me soon. Best regards,

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task achievement
Consider including a more detailed explanation of the specific areas within the course materials that you find lacking. For instance, mention any particular topics or skills that you hoped to learn but felt were inadequately addressed.
coherence and cohesion
Although the email is fairly well-structured, try to use clearer paragraph breaks to improve readability. This would help in presenting your points in a more organized manner.
task achievement
While you provide a good rationale for wanting to switch courses, you might want to express more about what you hope to achieve from the new course. This would add depth to your request and show the institution how they can better meet your needs.
positive aspect
The email begins with a polite and respectful tone, clearly stating the purpose of the correspondence, which is essential in formal communication.
positive aspect
You effectively communicated your dissatisfaction with specific examples, which helps to present your case in a clear and convincing manner.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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