You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success. Write a letter to the manager of the sports centre. In your letter, • describe what the problem with the changing rooms is • say what happened the last time you complained • explain what you want the manager to do

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Mr Sir or Madam I am writing
this
Linking Words
letter in order to complain about the changing room in your
gym
Use synonyms
If I introduce you, I am Tom Dillinger. I bought a half-year
gym
Use synonyms
membership for training.
This
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membership list
is described
Wrong verb form
describes
show examples
about
Remove the preposition
apply
show examples
your
Use synonyms
gym
Change noun form
gym's
show examples
positive impression. At
first,
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everything was fine. But now, the changing rooms are often full when we arrive. There is not enough space for everyone, especially during busy hours.
Also
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, many lockers are broken, and the room is not very clean. Sometimes, there is a bad smell, and there are not enough benches to sit on
while
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changing.
Last
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time, I told the staff at the front desk about
this
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problem. They said it would be fixed soon, but nothing has changed. I hope you can fix the lockers, clean the changing rooms more often, and maybe add more space or benches. I like your
gym
Use synonyms
and want to continue training there, but
this
Linking Words
problem is making it difficult. Thank you for your time. Yours faithfully, Tom Dillinger

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task achievement
Make sure to maintain a formal tone throughout the letter. Phrases like 'Mr Sir or Madam' can be refined to 'Dear Sir or Madam.'
coherence and cohesion
Try to create clearer paragraphing by starting a new paragraph for each main point to enhance readability.
task achievement
Add a more specific request in your conclusion to clarify what you expect from the manager regarding the changing rooms.
task achievement
You have clearly laid out the issue with the changing rooms and detailed your past interactions with the staff, which adds context.
coherence and cohesion
The structure of your letter is logical, with a clear introduction, body, and conclusion.
Topic Vocabulary:
  • persistent issue
  • broken lockers
  • lack of cleanliness
  • inadequate lighting
  • poor ventilation
  • overall experience
  • previous complaints
  • promises or assurances
  • staff or manager
  • lack of resolution
  • express frustration
  • specific actions
  • repairing the broken facilities
  • hiring additional cleaning staff
  • enhancing security
  • facility's upkeep
  • retaining membership
  • customer satisfaction
  • follow-up meeting
  • inspection
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