You have bought a washing machine. First you found that the machine did not work properly, and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. In your letter: - State your reason for writing, - Describe the problems, - Ask the provider to solve the problem

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Dear Mr. Singh, I am writing regarding a washing
machine
Use synonyms
that is
Linking Words
not working properly. I bought the
washine
Correct your spelling
washing
machine
Use synonyms
from your store a couple of weeks ago
then
Linking Words
I replaced it. I encounter some problems with the second washing
machine
Use synonyms
. The
machine
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entangle
Change the verb form
entangles
show examples
the clothes gravely that damages my clothes. I have to
do
Verb problem
make
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efforts in
oder
Correct your spelling
order
to disentangle the clothes
that
Correct pronoun usage
which
show examples
takes
Change the verb form
take
show examples
a large amount of my time. I am requesting a full refund for
faulty
Correct article usage
the faulty
show examples
washing
machine
Use synonyms
or I demand an immediate replacement
that is
Linking Words
guaranted
Correct your spelling
guaranteed
to work properly. I am looking for your positive consideration. Yours sincerely, Rupinder Kaur.

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coherence cohesion
Revise your letter's structure slightly to ensure each paragraph has a clear focus and that transitions between points are smooth.
task achievement
Ensure to proofread for minor spelling errors and grammatical mistakes, such as 'washine' instead of 'washing' and 'guaranted' instead of 'guaranteed'.
task achievement
Your request for a full refund or replacement is clear and assertive, which shows a strong stance in your complaint.
coherence cohesion
You maintained a polite tone throughout the letter, which is important in formal communication.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • complaint
  • disappointment
  • replacement
  • performance issues
  • entangled clothes
  • inconvenience
  • request
  • refund
  • customers service
  • satisfaction
  • faulty
  • guarantee
  • damage
  • efficiency
  • resolve
  • problem-solving
  • quality assurance
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