You recently bought a new television when you unpacked it ae home you found that it was damaged. Write a letter to the manager of the shop where you bought the tv in your letter. _give details of ref tv and when you bought it _ explain about the damage

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Dear Mr Williams Ebeano, I hope

this

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message finds you well. I am writing

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letter with the intent of laying my complaint regarding the Hisense smart

television

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I purchased from your store. I got

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item on the 2nd of April 2025.

Initially

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, when I bought

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television

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I was given a warranty of 3 months. It has not been up to a month since I got it and it is already malfunctioning. I unboxed my

television

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two weeks after I had bought it because I was pretty occupied with the renovations in my new house. The

television

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had a broken screen and a dented edge , it looked like it had been used and probably mismanaged by the previous owner. The edges were rough which is quite surprising because it is meant to be a brand new

television

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Additionally

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, the cables which I would use in turning it were not added to the box. I had to buy a new cable to try to see if it would turn on but still to no avail. It was not displaying any image on the screen and was only making some distorted sound. I am highly disappointed by

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issue and would love to get a refund or a full replacement of my item. Please let me know how you would like to proceed with resolving

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issue and I

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look forward to your prompt response. Thank you for your attention to

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matter. Yours faithfully , Paul Favour. ‎

henikeassociatesWed Apr 23 2025

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coherence and cohesion

Consider having a clearer structure in your letter. You may want to separate the description of the damage and your request for a resolution into distinct paragraphs for better readability.

task response

You can strengthen your tone of dissatisfaction slightly by being more specific about your expectations regarding the resolution.

task achievement

Your letter maintains a polite and formal tone throughout, which is appropriate for a complaint letter.

task achievement

You provided detailed information about the product and the issues encountered, which enhances the effectiveness of your complaint.

Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
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meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

10 paragraphs

253 words

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You recently bought a new television when you unpacked it ae home you found that it was damaged. Write a letter to the manager of the shop where you bought the tv in your letter. _give details of ref tv and when you bought it _ explain about the damage

Structure your letter

Some people think that the increasing use of computers and mobile phones in communication has had negative effects on young people's reading and writing skills. To what extent do you agree or disagree?

Formal examinations are the only effective way to assess a student’s performance. Continual assessment such as course work and projects are not satisfactory way to do this. To what extent do you agree or disagree with this statement?

It is often considered that change is more beneficial to people than trying to avoid it and have everything remain the same. Do you think the advantages of change outweigh the disadvantages

Virtual reality should be used as a tool for therapeutic interventions and mental health treatments. To what extent do you agree or disagree?