You bought an electronic device and it is not working properly. Write a letter to the to the manager. - Describe the product you bought - Tell what you do to resolve the problem - Tell manager what you want

Dear Sir, I hope
this
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letter finds you well. I am writing to express my dissatisfaction regarding the laptop that I have recently purchased from your telegram channel.
Although
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the product was delivered safely, without any damage, and with the mouse prize as it was promised in the advertisement, I am seriously dissatisfied with the quality of it. There are several problems related to the computer’s functioning. The initial issue that made me uncomfortable is
that
Correct word choice
apply
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its Random Access Memory (RAM) which is very small and works
slow
Change the adjective
slowly
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when any new software is installed. It is making my business degraded, I am losing my clients who always chose my game club for the good and fast quality of the computer’s games. Unfortunately, my purchase of your product
causing
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caused
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me
waste
Add the particle
to waste
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considerable
Add an article
a considerable
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amount of my income to fix it each time.
Secondly
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, I believe that there is something wrong with the sensory screen as well since it needs several touches before going to operate.
For example
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, if the user wants to open the next page
while
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reading an electronic book, it takes some time before the process goes on. My suggestion to solve the situation would be to change the laptop that you sold me. I hope my
propose
Replace the word
proposal
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will be taken into consideration. Yours faithfully, Shamsiya.

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task achievement
Try to be more specific about the model of the laptop and the date of the purchase to enhance clarity. Additionally, you could include a brief summary of your attempts to resolve the issue before reaching out to the manager.
coherence and cohesion
Consider breaking down the issues into separate paragraphs for easier reading and to enhance the logical flow of your arguments. Each paragraph should focus on one main idea.
greeting and closing
The introduction is polite and sets a friendly tone for the letter, which is appropriate when addressing the manager.
complete response
You clearly state the issues you are facing with the laptop, which is important for the manager to understand the problem.
Topic Vocabulary:
  • electronic device
  • brand
  • model
  • features
  • malfunction
  • troubleshooting
  • customer service
  • resolve the problem
  • frustration
  • refund
  • repair
  • replacement
  • prompt assistance
  • attention
  • sincerely
  • regards
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