You bought an electronic device, and it is not working properly. Write a letter to the manager. - Describe the product you bought - Tell me what you do to resolve the problem - Tell the manager what you want

Dear Sir, I hope

this

Linking Words

letter finds you well. I am writing to express my dissatisfaction regarding the laptop I recently purchased from your Telegram channel.

Although

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the product was delivered safely, without any damage, and with the mouse prize as promised in the advertisement, I am seriously dissatisfied with its quality. There are several problems related to the computer’s functioning. The initial issue that made me uncomfortable is that it's Random Access Memory (RAM), which is very small and works slowly when any new software is installed. It is making my business degrade, I am losing my clients who always chose my game club for the good and fast quality of the computer games. Unfortunately, my purchase of your product has caused me to waste a considerable amount of my income on fixing it each time.

Secondly

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, I believe that there is something wrong with the sensory screen as well

Remove the comma

apply

show examples

since it needs several touches before going to operate.

For example

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, if the user wants to open the next page

while

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reading an electronic book, it takes some time before the process begins. My suggestion to solve the situation would be to change the laptop that you sold me. I hope my proposal will be taken into consideration. Yours faithfully, Shamsiya.

Teo HalimovMon May 05 2025

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coherence and cohesion

Consider reordering your points for a more logical flow. For instance, start with the specific device issues, followed by the impact on your business, and then present your request. This can help guide the reader through your argument more clearly.

task achievement

Make sure to provide a bit more detail on how the issues are affecting your work. For example, you could mention specific incidents or consequences that have arisen due to the laptop's unreliability.

coherence and cohesion

You have structured your letter well with clear paragraphs, which enhances readability.

task achievement

The tone of your letter is polite and respectful, which is appropriate for a formal complaint.

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5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

212 words

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Topic Vocabulary:

electronic device
brand
model
features
malfunction
troubleshooting
customer service
resolve the problem
frustration
refund
repair
replacement
prompt assistance
attention
sincerely
regards

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You bought an electronic device, and it is not working properly. Write a letter to the manager. - Describe the product you bought - Tell me what you do to resolve the problem - Tell the manager what you want

write a job application to an employer explian say why you think you would be suitable for the job

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