The charts below show the information about a US bus company between 1999 and 2003. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The given tables represent the percentage of

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the bus

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bus

Fix the agreement mistake

buses

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arriving on target time compared to

its

Correct pronoun usage

their

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actual time and the number of

complains

Replace the word

complaints

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from

the

Correct article usage

apply

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users from 1999 to 2003. In the big picture, it is conspicuous that the number of buses achieving their targets decreased over the observed years.

In contrast

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, there was an upward tendency in passengers complaining to management in 5 years. Focusing on the busses’ performance, in 1999, the statistics stood at the highest level at the beginning of the year at around 80%,

however

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, the actual time reached by

this

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mode plunged in the one period after, before recovering in 2001 and reaching at below 80% in 2003.

On the other hand

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, the performance showed a

decrease

Change the verb form

decreasing

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trend in reaching the target, from 80% in 1999 to 38% in 2003. Turning to the

complain

Replace the word

complaint

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reports, in 1999, more than 50 bad comments were submitted and continued to increase in 2000

at

Change preposition

to

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90.

This

Linking Words

number rose significantly and reached a peak at more than 100

at the end

Linking Words

of the period, after

decreased

Wrong verb form

decreasing

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slightly in 2001