A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain. - what problems this caused you - what you would like them to do

Dear Sir, I am writing

this

Linking Words

letter to complain about the problems I

had

Wrong verb form

have

show examples

been to

due to

Linking Words

bill

Use synonyms

been

Wrong verb form

being

show examples

sent to another address by your

company

Use synonyms

. Every month, I receive my telephone

bill

Use synonyms

in the first week,

however

Linking Words

last

Linking Words

month I did not

received

Change the verb form

receive

show examples

bill

Use synonyms

owing to which I even called the

company

Use synonyms

to send me the

bill

Use synonyms

. But upon contacting I was told that they have already sent the

bill

Use synonyms

. After two days of contacting the

company

Use synonyms

, my neighbour gave my

bill

Use synonyms

to me saying that the

company

Use synonyms

might sent it mistakenly to their address.

As a consequence

Linking Words

this

Linking Words

whole matter, I had to pay a late fee of $40

while

Linking Words

paying my

bill

Use synonyms

. Since I was not at fault for

this

Linking Words

late fee I would really appreciate it if you could either refund me the amount I paid as a fine or adjust it in the next

bill

Use synonyms

. Hoping for a positive response from your side regarding

this

Linking Words

matter. Yours faithfully, Navneet Kaur

vishallyvishally98Sat May 31 2025

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coherence and cohesion

Try to organize your ideas more clearly. Each paragraph should focus on one main point.

grammar

Make sure to use the correct verb forms. For example, replace 'been' with 'being' in the first paragraph.

task response

You could add more details about how the late fee affected you personally, to make your complaint stronger.

task response

You clearly stated the problem and what you want from the company, which is important for a complaint letter.

suitable writing tone

Your closing expresses hope for a positive outcome, which is polite and appropriate.

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6
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

169 words

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A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain. - what problems this caused you - what you would like them to do

Research says more and more business training and business meetings are taking place online. Do the advantages outweigh the disadvantages?

Millions of people move to English-speaking countries such as Australia, Britain, or America, in order to study at school, college or university. Why do so many people want to study in English? Why is English such an important international language? Give reasons for your answer

Some People Think That Allowing Children To Make Their Own Choices Is Likely To Result In A Society Of Individuals Who Only Think About Their Own Wishes. Other people believe that it is important for children to make decision about matters that affect them. Discuss both views and give your opinion.

Most of the urgent problems can only be solved with international cooperation. To what extent do you agree or disagree?