IELTS Writing Correction Service
Writing Samples
Band 7

A telephone company made a mistake about sending your bill to a wrong address. Write a letter to the account manager to complain and explain. - what problems this caused you - what you would like them to do

Dear Sir, l
amwriting
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am writing
this
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 letter to complain about the problems I have been to
due to
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 my
bill
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 being sent to another address by your
company
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. Every month, I receive my telephone
bill
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 in the first week,
however
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last
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 month I did not receive my
bill
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 owing to which I even called the
company
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 to send me the
bill
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. But upon contacting I was told that they have already sent the invoice. After two days of contacting the
company
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, my neighbour gave my
bill
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 to me saying that the
company
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 might sent it mistakenly to their address.
As a consequence
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 of
this
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 whole matter, I had to pay a late fee of $40
while
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 paying my
bill
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. Since I was not at fault for
this
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 late fee I would really appreciate it if you could either refund or adjust the amount I paid as a fine in the upcoming
bill
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. Hoping for a positive response from your side regarding
this
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 matter. Yours faithfully, Navneet Kaur

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coherence and cohesion
Make sure to check your spelling and spacing for better clarity. For example, 'l amwriting' should be 'I am writing'.
coherence and cohesion
Try to use clearer topic sentences to express what each paragraph is about. This can help the reader follow your points more easily.
task achievement
Clearly state your request at the end, making sure it stands out as a separate point to emphasize its importance.
task achievement
You clearly described the problem you faced due to the mistake with your bill.
task achievement
Your letter maintains an appropriate tone, which is respectful and polite throughout.
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