You and your family are living in rented accommodation in an English-speaking country. You are not satisfied with the condition of some of the furniture. Write a letter to your landlord. In your letter you should: introduce yourself explain what is wrong with the furniture and say what action you would like the landlord to take.

Dear Mr. Sharma I hope you are well. I am writing to report an issue regarding a recent service experience
,
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since
this
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matter is important to me.
Although
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I appreciate the effort your team usually puts into maintaining good service,
this
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time the experience was disappointing and the furniture was damaged. Not only did the problem remain unresolved, but it
also
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caused significant inconvenience.
Besides
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this
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, I was not given any clear explanation or support regarding the matter.
Moreover
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, I had to follow up multiple times without receiving a proper response.
Furthermore
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, the delay has disrupted my schedule and expectations. Rather than continuing with the current situation, I would prefer a replacement.
Whereas
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I generally have a positive view of your services, I felt it necessary to bring
this
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to your attention. I hope you will take the appropriate steps to resolve the matter promptly. Thank you for your time. Yours sincerely, Lisa

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task response
Make your introduction shorter and include a mention of your family and living situation.
coherence and cohesion
Organize the letter into clear paragraphs, each focusing on one single point clearly.
suitable writing tone
You maintained a polite tone throughout the letter, which is good for communicating with your landlord.
complete response
You expressed your concerns clearly, making it easy to understand your issue.
Topic Vocabulary:
  • Rented accommodation
  • Tenancy
  • Malfunctioning
  • Worn-out
  • Broken
  • Inconvenience
  • Repair or replace
  • Urgency
  • Comfort
  • Safety
  • Budget
  • Specific property
  • Immediate action
  • Inadequate condition
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