Recently you purchased two items from an online store, but wrong products were delivered. Write a letter asking the company to manage the issue. In your letter, ● describe the items ● explain what the issue was ● state how you want them to address this situation

Dear Sir/Madam, I am writing to complain about a wrong product I received from your online store

Remove the comma

apply

show examples

since the matter requires immediate attention. I have ordered a laptop, mouse, and keyboard.

Although

Linking Words

I appreciate your timely delivery service, the product arrived with the wrong items. Not only has

this

Linking Words

caused significant inconvenience, but it has

also

Linking Words

disrupted my ability to work from home.

Besides

Linking Words

this

Linking Words

, I noticed the packaging lacked sufficient protection, which may have caused the damage during transit.

Moreover

Linking Words

, I have tried contacting your customer service team by phone and email over the past week, but no one has responded. Rather than prolonging the issue, I suggest you either issue a full refund at the earliest.

Whereas

Linking Words

I had high expectations from your company,

this

Linking Words

has been disappointing. I kindly request you to resolve

this

Linking Words

matter promptly. Thank you for your consideration. I look forward to your reply. Yours faithfully, Adam.

nazianoor1314

Jun 29, 2025

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task achievement

Make sure you clearly describe each item you ordered.

coherence and cohesion

Try to use paragraphs to separate different ideas more clearly.

task achievement

Consider a more polite request for a replacement or refund.

positive

The letter has a clear purpose and is polite overall.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

10 paragraphs

153 words

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Recently you purchased two items from an online store, but wrong products were delivered. Write a letter asking the company to manage the issue. In your letter, ● describe the items ● explain what the issue was ● state how you want them to address this situation

Use a variety of complex and simple sentences

Many student choose to take a gap year before starting university, to travel or gain work experience. Do you think this is a good idea or a waste of time? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Many believe that modern technology has brought people together, but others say that it has driven us apart. Discuss both viewpoints and give your own opinion.

Some people work for the same organization all their working life. Others think that it is better to work for different organizations. Discuss both these views and give your own opinion.

In some cities and towns all over the world, the high volume of traffic is a problem.What are the causes of this and wha actions can be taken to solve this problem?

nowadays many people complain that they have difficulties having enough sleep what are problems caused by lack of sleep? what can be done about this lack of sleep?