IELTS Writing Correction Service
Writing Samples
Band 5

two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter * say what has happened and how you feel * ask them to explain why there has been a delay * ask them to repair the radio very quickly or to supply you with a new radio

Dear Sir or Madam, I am writing
this
Linking Words
 letter to express my dissatisfaction about the delay of the
radio
Use synonyms
's repair, which I bought around 2 weeks ago. I bought the Sony
radio
Use synonyms
 from your Erin Mills branch on 5th July, having order number 5106312. It is a brand new piece which I purchased, but
has
Correct pronoun usage
it has
show examples
 sound issues. The sound is not clear, and volume buttons are
also
Linking Words
 not effectively working. I was feeling very bad when I came to know that a completely new piece has defects. Immediately, I went to the Erin Mills shop, to make a complaint about it. I met a customer service representative, who assured me to get it
repaired
Verb problem
would be repaired
show examples
 within 2 to 3 days at
free
Correct word choice
apply
show examples
of cost because it is covered under the guarantee period. Unfortunately, a week has passed, and I did not get any notification. I went again to your shop, but I did not get any answer that how long it would take to repair it. I want to know, why it takes a longer time to fix it, and how long it would take to get it fixed? I want to inform you that I bought it for a specific reason. I am travelling to Leh Ladakh , which is a remote area. It is a one-month trip, and it is difficult to use a mobile phone there at all times because of network issues.
That is
Linking Words
 why, I planned to buy a
radio
Use synonyms
 that would help me there, to entertain myself. I request you to please repair the
radio
Use synonyms
 within 1-2 days, or provide me
a
Add the preposition
with a
show examples
new one. I hope you will resolve my issue promptly. Yours faithfully, Kanwalpreet Kaur

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement
Make sure to clearly state your request at the beginning.
coherence and cohesion
Add more transition words to help the flow of your ideas.
coherence and cohesion
Try to keep your paragraphs focused on single ideas.
positive
You used a polite tone throughout the letter, which is great for a complaint letter.
positive
You provided specific details about your situation, which makes your letter clear.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • malfunctioning
  • inconvenience
  • promptly
  • compensation
  • customer satisfaction
  • reliable
  • favorable resolution
  • essential
  • retail business
  • well-known chain
  • swift resolution
  • personal use
  • disappointment
  • frustration
  • inquiry
What to do next:
Look at other essays: