You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do NOT need to write your own address.

Dear
sir
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Sir
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or
madam
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Madam
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, I am writing
this
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letter to
complaint
Replace the word
complain
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you
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to you
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about
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that
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the service
of
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at
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your restaurant was not appropriate.
Last
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week , I visited
at
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apply
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your Bostan store with my family . We ordered two different
type
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types
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of pizzas
one
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, one
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is Italian and
another
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the
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one is vegetarian. The main disappointing thing is that your kitchen staff added chicken
in
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to
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the vegetarian pizza.
Secondly
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, they
give
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gave
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our order to the wrong table
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then
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, then
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after some
time
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time,
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when
server
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the server
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realized
Use the right word
realised
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her mistake put back same plates
on
Rephrase
back on
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our side . Food was cold at that time
and
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, and
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quality
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the quality
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Linking Words
also
Verb problem
was also
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low . We
come
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came
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to the restaurant to
celebrated
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celebrate
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my birthday
but
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, but
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after receiving
this
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kind of poor service, my mood was totally upset
and
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, and
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my parents
also
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felt sad about it . Even the dessert
which
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, which
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we ordered not in
right
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the right
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quantity
and
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, and
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some of the top decorative layers of vanilla cake were missing. I hope you will take some action about
this
Linking Words
complain
Replace the word
complaint
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and I wish our next visit will be great at your restaurant. I am
also
Linking Words
hoping
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for some
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some
Correct determiner usage
a
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discount from your side
to
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for
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our next meal. Yours faithfully, Noon

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coherence cohesion
Make sure to organize your letter into clear paragraphs: one for the reason for your visit, one for the problems, and one for your request.
task achievement
Use a more formal tone and avoid informal phrases like 'I am writing this letter to complaint you'. Instead, say 'I am writing to express my dissatisfaction'.
task achievement
Clarify your request more directly, like 'I would appreciate a discount on my next visit due to this inconvenience'.
task achievement
You clearly stated the problems you faced with the food and service.
task achievement
Your letter is polite, showing respect despite the disappointment.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Topic Vocabulary:
  • restaurant
  • family
  • special occasion
  • celebrate
  • problems
  • waiting
  • food
  • cold
  • order
  • disappointment
  • enjoyable
  • apology
  • refund
  • discount
  • compensation
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