You missed an international flight due to a problem at the airport. Write a letter to the airline. In your letter; Describe what happened that caused you to miss your flight Explain how missing your flight impact you clearly state what you would like the airline to do

Dear Sir/Madam, I am writing to inform you regarding an issue
the
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apply
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I faced at the airport. I booked a ticket with 'PIA' for
kuwait
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Kuwait
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on 23rd June at 10 pm
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, that
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that
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which
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I missed
due to
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the
staff
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staff's
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mistake.
Firstly
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, when I reached
at
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the airport, the immigration queue was extremely long, by the time I proceeded
my
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to my
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scanning but only one
booth
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apply
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of
checking
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the checking
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was
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booths was
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open. They took much time to complete all the
formalities
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formalities,
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then
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I arrived for departure at the entrance gate
but
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, but
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they informed me, the plane is ready for take off.
This
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was the management mistake,not mine.
Furthermore
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,
this
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flight was crucial for me because my residency card will expire after 2 days
,
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;
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therefore
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therefore,
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I reached there urgently.
Moreover
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, I would lose my residency,
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this
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which
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was so
stressfull
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stressful
for me. From my perspective, I would like to request that the airline
should
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provide a ticket for compensation and inconvenience caused.
In addition
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,
they
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apply
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I
will
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would
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appriciate
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appreciate
if
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it if
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they hire more staff for
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the passengers
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passengers
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passengers'
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convenience. I am waiting for your prompt response. Yours faithfully, Rabia Rizwan.

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structure
Break the letter into clear parts. First tell what happened, then how it hits you, and then what you want. Use one idea per paragraph.
language
Fix small errors in grammar and typos. Use full stops and capital when needed. Add the date and flight number to be sure.
content
Be exact about what you want, like a replacement ticket, money back, or hotel. Ask for a quick reply.
tone
Polite tone in closing
content
Clear aim of the letter
Topic Vocabulary:
  • international flight
  • problem
  • airport
  • arrived
  • early
  • check-in
  • system failure
  • security checks
  • extra screening
  • boarding gate
  • cut-off time
  • announcement
  • confusion
  • scheduled
  • New York
  • delays
  • impacted
  • frustration
  • request
  • compensation
  • assistance
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