IELTS Writing Correction Service
Writing Samples
Band 4.5

You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company represantative a week ago but the camera has still not been repaired. Write a letter to the company. In your latter: ● Introduce yourself ● Explain the situation ● Say what action you would like the company to take

Dear Sir/Madam, I am writing
this
Linking Words
 letter to express my
disatisfaction
Correct your spelling
dissatisfaction
 about the product that I purchased recently from your store. My name is Amarpreet Singh, and I have bought a SonyX model camera from your shop
on
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apply
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last
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 Friday.The order no is 673893xcvhg.
Although
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 I have been a regular customer of your brand and never had any complaints,
this
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 experience is both embarrassing and
disapointing
Correct your spelling
disappointing
 for me. When I opened the box at
home
Punctuation problem
home,
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 I realised
cameras
Correct article usage
the cameras
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not
Verb problem
were not
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 working
due to
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 some battery issues.
Therefore
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, I tried to reach out customer care
representive
Correct your spelling
representative
. I called them multiple times, on three
occassions
Correct your spelling
occasions
, they did not even
response
Replace the word
respond
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. After sending multiple emails,they assured me that
camera
Correct article usage
the camera
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will
Wrong verb form
would
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 be repaired within a week, and it has been almost three weeks I am still waiting for it. I would request you to please review my complaint and take appropriate action regarding
customer
Correct article usage
the customer
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 care staff. It would be appreciated if you could resolve my issue at your earliest convenience. I would appreciate it if you could greatly improve these services to make sure that no other consumer would have
such
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experience
Correct article usage
an experience
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. I look forward to your response. Yours sincerely, Amarpreet Singh.

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content
Say what you want done, like repair, refund, or swap, and by when.
structure
Put your letter into three parts: intro, what happened, and what you want.
language
Fix spell errors and use plain words.
tone
Keep a calm tone and polite voice to help get help.
language
Use short, clear sentences so the reader can read fast.
content
You show who you are and what you bought.
content
You ask for help to fix the problem.
tone
The tone is polite and respectful.
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