There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter •Describe the complaints that have been made •Say why the reception area is important •Suggest how the reception area could be improved

Dear Mr. Hashemi, I am writing to bring to your attention several complaints I have received from

visitors

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concerning our company's

reception

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area

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. The primary complaints revolve around the lengthy check-in process, which often leaves

visitors

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feeling frustrated.

Additionally

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, the existing air conditioning unit is inadequate, resulting in uncomfortable temperatures for our guests. To compound the issue, many have expressed dissatisfaction with the slow internet connectivity in the

reception

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area

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, which detracts from their

overall

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experience. The

reception

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area

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is a vital space for our company as it serves as the first point of contact for potential clients and

visitors

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. A welcoming and efficient environment not only creates a positive first impression but

also

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fosters confidence in our company's capabilities. If

visitors

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perceive our

reception

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area

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as professional and accommodating, they are more likely to feel assured about engaging with us. To enhance the

reception

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area

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, I recommend several improvements.

First,

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we should consider upgrading our internet service to ensure fast and reliable connectivity.

Second,

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I suggest repainting the walls in lively colours that promote a sense of calm and positivity.

Lastly

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, replacing the existing air conditioning unit with a more efficient model will greatly improve the comfort level for our

visitors

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. Thank you for considering these suggestions. I believe these changes will significantly enhance the visitor experience. I look forward to discussing

this

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further

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with you. Yours faithfully, Mohammadreza Hadavi

m.hadavi20

Sep 6, 2025

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structure

Make one main idea in each paragraph.

language

Use short, plain words and simple sentences.

content

Add simple facts like expected cost or time to carry out the changes.

content

The letter lists problems and why the area matters.

tone

The tone is polite and formal.

format

The letter starts with a greeting and ends with a proper closing.

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8
Linking words
meeting the goal of 7 or more
3
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

231 words

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