IELTS Writing Correction Service
Writing Samples
Band 6

Recently, you went for shopping at a famous mall. When you returned, you realised that you had been charged for items you did not actually buy. Write a letter to the authority in-charge explaining what has happened. In your letter, ● describe the situation ● explain the items you have bought and their cost ● tell him how you feel about the error and ask him to do something about it

Dear Sir or Madam, I am writing to express the dissatisfaction I had during my visit to your shopping outlet in Toronto, ON, because they charged me for a smart watch, which I did not purchase.
To begin
Linking Words
, I visited your store yesterday morning. I am
planing
Use the right word
planning
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 to visit my family in India,
hence
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 I decided to buy something for them. On my visit, I had
this
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 watch worth $600 in my cart, but at the checkout, I decided not to buy it because there was no discount on
this
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 smart watch.
However
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, I did buy a pair of digital watches, some pairs of
cloths
Use the right word
clothes
show examples
, two smartphones, and some chocolates. The total cost of all those items is around $5000 CAD. Since I removed that expensive watch at the
last
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 moment, they must have charged me by mistake. To be honest, I would have come back as soon as I had realised, but I was travelling by train and that would
take
Wrong verb form
have taken
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 much longer for me to reach home.
Although
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 I did not expect
such
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 an error, I request
you
Correct word choice
that you
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to
Verb problem
apply
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process a refund and take
actions
Fix the agreement mistake
action
show examples
 to prevent it from happening again. I look forward to your prompt reply. Yours faithfully, Ketul Shah

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grammar
Fix grammar and use correct tense throughout (e.g., 'planing' -> 'planning' or 'planned').
vocabulary
Correct word choice (e.g., 'cloths' should be 'clothes') and keep simple, clear language.
coherence
Divide the letter into clear paragraphs, each with one main idea (situation, items/cost, feelings/ask).
numerical accuracy
State exact prices and totals when possible to avoid confusion.
tone
Maintain a formal tone and avoid casual phrases like 'To be honest' for a more official feel.
greeting closing
The letter has a clear greeting and closing.
content
The writer states the situation and makes a request for a refund.
task achievement
The purpose of the letter is clear and linked to a real issue.
tone
The closing shows respect and intent to get a prompt reply.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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