You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter ● describe the problem with the equipment ●explain how this problem is affecting your work ●say what you want the shop or company to do

Dear Mr Kapoor, I am writing

this

Linking Words

letter to express my dissatisfaction regarding a recent purchase that I made from your store. On 5th September 2025, I bought a 42-inch ACER computer display with a CPU, keyboard and a mouse.

Unfortunately

Punctuation problem

Unfortunately,

show examples

for the

last

Linking Words

couple of days, the display has been displaying an error

information

Check wording

message

show examples

"CPU not responding".

Initially

Linking Words

, after working for 3 to 4 hours,

Linking Words

this

Correct determiner usage

show examples

certain note popped up. But, for the

last

Linking Words

few days , after about 10 to 20 minutes, the display shows

this

Linking Words

message and

also

Linking Words

prompts a troubleshooting notice.

Therefore

Linking Words

, I tried troubleshooting, but certainly nothing works.

Moreover

Linking Words

, I work from home , and

this

Linking Words

is the only equipment I have.

Due to

Linking Words

the problems described above, I am currently unable to continue my work , which leads to a huge backlog of tasks and deadlines.

To conclude

Linking Words

, I would like the company to fix the problem the CPU is facing and ,

moreover

Linking Words

, provide me with backup equipment. As the product comes under guarantee

therefore

Linking Words

I would like to request a replacement if the problem is not fixable. I have attached the original receipt of the purchase. Thank you for considering my request. Sincerely, Hala

harneet76mlp

Oct 23, 2025

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content

Make one clear flow: start with the problem, then how it affects your work, then what you want. Use short sentences.

structure

Put each main idea in its own paragraph. Problem in paragraph 2, impact in paragraph 3, remedy in paragraph 4.

content

Add the date, order or receipt number, item name, and model to help them find the item fast.

tone

Keep a calm and polite tone; be firm about what you want.

language

Check grammar and punctuation; fix small mistakes like 'the last couple of days' to 'the last few days', 'this notice' to 'an error message'.

language

Use simple words and short sentences to fit IELTS letter style.

content

Clear request for action and backup or replacement.

tone

Good opening and closing lines.

structure

Gives enough detail about problem and when it happens.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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8
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

202 words

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Topic Vocabulary:

malfunctioning
error messages
troubleshooting
productivity
affecting
equipment
brand
model
repair
replacement
refund
delays
critical
impacting
user manual

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