You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Dear Sir, I hope
this
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letter finds you well and in the best spirits. I am writing
this
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letter to express my dissatisfaction with the clothing
,
Punctuation problem
apply
show examples
I bought online from your website. I remember, on 21st October , I heard about your store and your promotional products from one of my friends. On the same day, I ordered a few items from your website. I ordered two baby pink sweatshirts in a small size and T-shirts in an extra small size in the same colour. My order number was 701-255767-305602. My excitement turned into disappointment when I received my order. The sweatshirts which I got were in medium size and in green colour.
Also
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, I got lowers in cream colour
instead
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of T-shirts. Probably, you sent me someone's order. I want you to solve
this
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issue on a priority basis. I am sending these items back to you. I want you to issue me a refund or replacement for these items. I think you will consider it a reasonable request. I am looking forward to hearing from you soon! Yours faithfully, Sam.

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task response
Be clear on what you want. state if you need a replacement or a refund and by when.
coherence and cohesion
Make the letter flow better. Use a new line for each part and keep one idea in each paragraph.
content accuracy
Check facts like the color and size you sent and what you got. Keep the details simple and true.
fact
You give the order number and date.
purpose
You state the problem and ask for a fix.
tone
You keep a polite tone and close well.
urgency
You show urgency by asking for quick action.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Topic Vocabulary:
  • Dear Sir/Madam
  • I am writing to inform you about a recent purchase I made from your company
  • I am disappointed with the quality/fitting of the clothing
  • The fabric/material used is substandard/defective
  • The color/design does not match the product description
  • The size is incorrect, and it does not fit me properly
  • I urgently require a replacement as I have an upcoming event/function
  • I would appreciate it if you could expedite the process
  • I expect a prompt response and resolution to this matter
  • I suggest a refund or replacement of the item
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