You bought a laptop while you were travelling abroad. When you reached your native country you realised that some items were missing from the box. Write a letter to the representative of the company. In your letter, give details of the laptop and from where you bought it explain what has happened say what you want him/her to do about it

Dear Sir, I am writing

this

Linking Words

letter to lodge a complaint regarding the missing items described on the product box of the Samsung S25 Ultra that I purchased from Japan

Punctuation problem

apply

show examples

during my recent business trip. To start with, I purchased

Sumsung

Correct your spelling

Samsung

S25 Ultra with 256 GB storage from your main store in downtown

Toyko

Use the right word

Tokyo

show examples

, Japan, on 15th October 2025.

This

Linking Words

smartphone is suitable for my business requirements like

4900

Correct article usage

a 4900

show examples

Correct your spelling

mAh

battery,

50MP

Correct article usage

a 50MP

show examples

front camera and

ultra

Correct article usage

an ultra

show examples

zooming feature. The phone was suggested by the

sotre

Correct your spelling

store

dealer

according to

Linking Words

my preferences. The dealer assured easy step-up and

2 yer warrenty

Correct your spelling

2-year warranty

in addition

Linking Words

to the sealed box. Unfortunately, after returning to my native country, on opening the package, I encountered that the charger and the user manual were missing from the box. Despite of great customer service experience, the sold product is missing some important parts.

Therefore

Linking Words

, I would like to request you to please ship the missing parts to my current address on

urgent

Correct article usage

an urgent

show examples

basis as it is interrupting my work. I have attached a copy of the original receipt to

this

Linking Words

letter. Thank you for your assistance in advance

Punctuation problem

show examples

I look forward to hearing from you. Yours faithfully, Awaad

harneet76mlp

Oct 27, 2025

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task response

State your order number, the exact date of buy, and the full fix you want. For example: 'Please ship the charger and user manual to my address now.'

coherence

Break the letter into separate blocks. One para for opening, one for what was bought, one for the missing items, one for the ask, and one for closing. Use link words such as First, Next, Also, Finally.

language

Check spelling and small grammar mistakes. Fix words like Sumsung, Toyko, warrenty, 2 yer, and store. Use simple and clear form.

content

The purpose of the letter is clear and it asks for a fix.

tone

Formal tone is good for a business letter.

content

The letter mentions the receipt as proof of buying.

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
11
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

199 words

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