IELTS Writing Correction Service
Writing Samples
Band 6

You recently bought something from a company on the internet. However, the company sent the wrong product and this caused a problem. Write a letter to the manager of the company, in your letter: Say what you order Describe what the company sent you and the problem this caused Explain what you want the manager to do

Dear Sir, I am writing
this
Linking Words
 letter to let you know that I received the goods yesterday that I ordered
last
Linking Words
 week.
However
Linking Words
, I am unhappy about that
,
Punctuation problem
.
show examples
 I would like to let you know that the item I bought was a rice cooker from
Panasonic
Correct article usage
the Panasonic
show examples
 company, but you gave me a pair of sports shoes. One problem that I have encountered is that
this
Linking Words
 item you sent me is it cannot help me do anything and does not work. One important thing is that I called
this
Linking Words
 phone number, but no one replied. The main reason is that I need a rice cooker to prepare for the party next weekend. I suggest that your company could send me the new item I ordered, and instruct me on how to return the sports shoes. If your company is out of stock, please return my money. Please let me know if you have any questions or need any
further
Linking Words
 information. Sincerely, Mr Toan.

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improvement
Be clear about what you bought, what you were sent, and what you want the company to do. Use short sentences and one idea in each paragraph.
improvement
Use the exact name of the item and the company, and avoid extra words that do not help your point.
improvement
Check small fixes in spelling and form so the tone stays polite and proper.
clarity
The letter says what was bought and what was sent.
problem solve
It shows a clear plan to fix the issue.
tone
The letter ends with a polite note.
Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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