You have just been on a long flight for a business trip during the flight you had some problems and the flight crew were not helpful. Write a letter to the airline company, in your letter: Give details of the flight Explain about the problem and the flight crew Say what action you would like the airline company to take.

Dear
sir
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Sir
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, I am writing
this
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letter to let you know that I have used
Correct article usage
a serve
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serve
Replace the word
service
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of your airline company on
number
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apply
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plane 8386 from Hue city to Ha Noi city. I would like to let you know that I find
t
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it
bad and uncomfortable about
next
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the next
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person
alway
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always
loud
Verb problem
being loud
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communication
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in communication
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Linking Words
while
Change preposition
during
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flight
Correct article usage
the flight
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. One important thing about
problem
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the problem
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is that I
try talked
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tried to talk
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with
next
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the next
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person about
noisy
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the noisy
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problem
but
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, but
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he was keeping
communica
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communication
. One problem that I have encountered is that I called a staff
to
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member to
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decide
but
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, but
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I did not receive any
supports
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support
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. The main reason for
this
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is that
work
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the work
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attiude
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attitude
of staff
so
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is so
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bad and
no
Rephrase
not
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thoughful
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thoughtful
, because it can serve as an effective way to bring good experience. I suggest that your company should work more
seriouly
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seriously
to avoid
happen
Verb problem
apply
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bad things. Please let me know if you have any questions or need any
further
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information. Sincerely Mr Toan.

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task response
Add clear flight details like date, flight number, and route, then say what action you want.
coherence cohesion
Put one idea in each part; start with what happened and then say what you want the company to do.
tone
Keep a calm and polite tone and use correct form to help results.
greeting and closing
Greeting and closing are in the letter.
task response
The aim to complain is clear.
tone
A closing line is in place.
Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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