IELTS Writing Correction Service
Writing Samples
Band 6

You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide -your flight details -what is problem -suggest some improvements you want to see

Dear Sir, I am writing
this
Linking Words
 letter to let you know that I have used
services
Correct article usage
the services
show examples
 of your airline company on plane number 8386 from Hue city to Ha Noi city. I would like to let you know that I found it very bad and uncomfortable because the person next to me was always making loud communication during the flight. One important thing about the problem is that I tried to talk with the person next about the noise problem, but he was keeping communicating. One problem that I have encountered is that I called a staff member to make a decision, but I did not receive any support. The main reason for
this
Linking Words
 is that the work attitude of staff was very bad and not thoughtful, because it can serve as an effective way to bring
good
Correct article usage
a good
show examples
 experience. I suggest that your company work more seriously to prevent bad incidents from happening. Please let me know if you have any questions or need any
further
Linking Words
 information. Sincerely, Mr Toan.

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structure
Split the text into clear parts. Use one idea in each paragraph.
language
Use short, plain sentences. This helps the reader to get your point easily.
content
Be precise about the problem and give one or two concrete steps you want the manager to take.
language
Check small errors in grammar and punctuation before sending.
style
Formal start and ending are used.
content accuracy
The letter gives flight details and the problem.
communication clarity
The request for action or follow-up is clear.
Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • flight details
  • flight number
  • arrival time
  • departure time
  • baggage claim
  • customer service
  • long queues
  • staff attitude
  • improvement suggestions
  • enhanced training
  • clear signage
  • lost luggage
  • travel experience
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