You recently had furniture delivered to your home, but during the delivery the workers caused some damage to your property. Write a letter to the manager of the delivery company. In your letter: explain what was delivered and when describe the damage that was caused say what you would like the company to do about it

Dear Sir, I am writing to inform you about a problem that occurred during a recent

delivery

Use synonyms

from your company to my home. Unfortunately, one of your

delivery

Use synonyms

staff accidentally caused some damage

while

Linking Words

bringing the item inside. The

delivery

Use synonyms

took place

last

Linking Words

month,

November

Change preposition

on November

show examples

8th, and it involved a large wooden dining table that I purchased from HomeStyle Furniture.

While

Linking Words

the

delivery

Use synonyms

men were carrying the table through the hallway, one of them accidentally hit the corner of the wall, leaving a deep scratch and a small hole in the plaster.

Although

Linking Words

I understand that accidents can happen, I would appreciate it if your company could arrange for the wall to be repaired. Alternatively, you could provide compensation to cover the cost of hiring a local contractor to fix the damage. Please let me know how you would like to resolve

this

Linking Words

issue. I have attached photographs of the damaged wall and the

delivery

Use synonyms

receipt for your reference. Thank you for your attention to

this

Linking Words

matter, and I look forward to your prompt response. Yours faithfully, Marie Smith.

acaitaz

Nov 17, 2025

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structure

Keep one idea in each paragraph.

task

Be clear on what you want. State the fix and a date for it.

content

Check dates and numbers to be exact.

tone

Polite and calm tone.

content

Good detail of item and damage.

evidence

Mention of photos and receipt.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

179 words

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