The line graph illustrates how the popularity of three communication methods at a UK tourist office changed over a six-month period.
Overall
, the office saw a shift toward immediate, real-time communication. In-person and telephone inquiries increased, Linking Words
whereas
the reverse pattern could be seen in written requests (letters and emails). Notably, in-person visits, which started as the least popular option, ended the period as the most dominant.
Regarding the increasing categories, the direct contact saw the most significant growth, skyrocketing from a low of 400 in January to a peak of 1,900 in June. Telephone calls followed a similarLinking Words
trend
, though more gradual, upward path. Despite a slight dip in February and a plateau in March, telephone requests nearly doubled, finishing at 1,600.
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Conversely
, written correspondence via letter and email was the only segment to decline. After starting at 800, these figures halved over the six months, reaching a floor of 400 in May and remaining stagnant until the end of the period.Linking Words