IELTS Writing Correction Service
Writing Samples
Band 6.5

You ordered a piece of furniture online. It was supposed to arrive last week, but it has not been delivered yet. Write a letter to the company. In your letter: •explain what you ordered and when •describe the problem •say what action you want the company to take

Dear Sir/Madam, I am writing regarding an order I placed on January 15,
2026
Add a comma
2026,
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 for a walnut dining table (Order #45892) through your online store.
According to
Linking Words
 the confirmation email, the item was scheduled for delivery by January 28, 2026. Unfortunately, the table has not yet arrived, and I have not received any updates on its status. I have checked with the delivery address and local courier, but there is no record of the package being delivered. I kindly request that you investigate
this
Linking Words
 matter urgently and provide me with either
:
Punctuation problem
apply
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 A confirmed delivery date within the next week, or A full refund if the item cannot be delivered promptly. Please let me know the next steps at your earliest convenience. I look forward to your prompt response. Sincerely, Dimpal

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vocabulary
Some words like investigate or promptly may be hard. Try 'look into' or 'soon' and use simple words.
structure
The letter is clear and has all parts. Keep the aim in the first line and end with a clear ask for action.
content
Clear demand for what to do next (delivery date or refund).
tone
Polite and formal tone throughout.
content
Gives key facts: order date, item, order number, promised date.
Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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