You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter: Describe what happened that caused you to miss the flight Explain how missing your flight affected you Make it clear what you would like the airline to do.

Dear Sir or Madam, I am writing to express my dissatisfaction regarding an incident that caused me to miss my
flight
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operated by your airline on 20 March from New Delhi to South Korea (
flight
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number VN119). On the day of travel, I arrived at the airport more than three hours prior to departure.
However
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, there was a serious issue at the check-in counter
due to
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a system failure, which resulted in extremely long queues. Despite waiting for over an hour and requesting assistance from staff, I was unable to complete the check-in process before the gate closed. Missing
this
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flight
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caused me significant inconvenience, as I had an important meeting scheduled.
Furthermore
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, I was forced to purchase a
last
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-minute ticket with another airline at a much higher cost and arrange accommodation. I would like to request a full refund for the missed
flight
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,
along with
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compensation for the additional expenses incurred. I look forward to your prompt response and hope
this
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matter can be resolved quickly. Yours faithfully, Vishally

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task response
Task response: Add one more clear detail about the airport problem or staff help to make your case stronger.
task response
Task response: Say the cost of the new ticket or hotel if you can. This can make your request more clear.
coherence cohesion
Coherence and cohesion: Your ideas are in a good order, but you can use one more link word like 'As a result' to show cause and effect.
coherence cohesion
Coherence and cohesion: The letter is clear, but one short line about the time of gate close could make the flow even better.
task response
Task response: You answer all parts of the task clearly.
task response
Task response: Your tone is polite and right for a formal letter.
coherence cohesion
Coherence and cohesion: The letter has a clear start, middle, and end.
coherence cohesion
Coherence and cohesion: Each paragraph has one main idea, so it is easy to read.
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