Write a letter to a company asking for a refund for something you bought from them online. In your letter include: what you bought what the problem is why you want a refund

Dear Abc company, My name is Hana, and my order number is R0026.

Last

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week, I bought a jellycat from your company website because I saw the best discount on a bear on your company website. When I opened the delivered box, my toy had the wrong colour. I ordered the yellow bear, but you gave me the black one. Not only that, my bear was so dirty , like someone had used it before.

Furthermore

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, outside the box was broken when it came to my horse. I felt so upset at that time.

Therefore

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, I want to refund it

due to

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the wrong colour and a dirty item.

As a result

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, my mom bought a new jelly for me. I hope you guys will check the order carefully to avoid the same problem again. Please respond to my email as soon as you can. I am looking forward to hearing back your respond soon. Best regards,

hana44happy

Apr 2, 2026

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task response

Task response: You answer all parts, but add one more clear line about why you need the money back.

task response

Task response: Use a more polite tone, for example: I would like a refund, please.

coherence and cohesion

Coherence and cohesion: Put one main idea in each paragraph: what you bought, the problem, and the refund request.

coherence and cohesion

Coherence and cohesion: Link ideas with simple words like also, so, and because.

task response

Task response: You say what you bought, what the problem is, and why you want a refund.

coherence and cohesion

Coherence and cohesion: The letter has a clear start, body, and end.

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5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

157 words

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Write a letter to a company asking for a refund for something you bought from them online. In your letter include: what you bought what the problem is why you want a refund

Some people believe that unpaid community service should be a compulsory part of high school programmes (for example, working for charity, improving the neighborhood, or teaching sports to the younger). To what extent do you agree or disagree?

It is common that in many companies people from different ages work together in a same team. Do the advantages outweigh the disadvantges?

You have arranged a weekend holiday with a group of friends, but due to your studies you will now be unable to go with them. Write to your friends: -Tell them why you are unable to go. -Say sorry for this. -Suggest an alternative activity at another time.

ome people say that students who achieve the highest scores in theirexams should be rewarded. Others say that those who show progress should be rewarded instead. Discuss both these views and give your own opinion.