You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that. Write a letter to the manager of the supermarket. In your letter Say who you are Give details about the accident Suggest how the supermarket could prevent similar accidents

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Dear Manager, My name is Marie, and I am a regular customer at your supermarket. I am writing to express my concern regarding a minor accident I experienced there
last
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week.
While
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I was walking through the dairy section, I slipped on the wet floor that had not been properly marked with any warning signs.
As a result
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, I fell and injured my right wrist.
Although
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the injury was not serious, it caused considerable discomfort and inconvenience to
me and my family
Correct word order
my family and me
show examples
. I would like to suggest
you
Correct pronoun usage
apply
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that clear warning signs should be placed in areas where the floor is wet.
In addition
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, regular inspections should take place to ensure that
such
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hazards are identified.
This
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will help in preventing similar incidents from
occuring
Correct your spelling
occurring
in future. I hope you consider
this
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matter seriously and make the
neccessary
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necessary
improvements. Yours faithfully, Marie

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task response
For task response: add one more small detail about time or place of the fall.
task response
For task response: say what action you want from the manager, like an apology or safer checks.
coherence and cohesion
For coherence and cohesion: use one more link word like 'First' or 'Also' to guide the reader.
coherence and cohesion
For coherence and cohesion: keep each paragraph to one main point only.
task response
For task response: you answered all parts of the task clearly.
task response
For task response: the tone is polite and right for a letter to a manager.
coherence and cohesion
For coherence and cohesion: the letter is easy to follow from start to end.
coherence and cohesion
For coherence and cohesion: the opening and closing are correct and clear.
Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Topic Vocabulary:
  • incident
  • precautionary measures
  • inconvenience
  • enhanced supervision
  • safety protocols
  • liability
  • compensation
  • constructive response
  • prompt action
  • vigilant
  • maintenance
  • resolution
  • testimonial
  • surveillance
  • safeguard
  • negligence
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