There is a problem with the changing rooms in the sports centre that you visit. You have verbally complained several times but with no success. Write a letter to the manager of the sports centre. In your letter Describe what the problems with the changing rooms is Say what happened the last times you complained Explain what you want the manager to do

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Dear Manager, I am writing to express my dissatisfaction with the condition of the changing room at your sports centre, which I visit regularly. I have verbally complained about
this
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issue several times before, but unfortunately, no action has been taken so far. The main problem is that the changing rooms are poorly maintained. Several lockers are broken and cannot be locked properly, which makes it unsafe to leave personal belongings there.
In addition
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, the floors are often dirty and wet, creating hygiene issues
as well as
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the risk of slipping.
Lastly
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, the showers are in poor condition, and there is often no hot water available after workouts. On my previous visits, I spoke to the reception staff and
also
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informed one of the supervisors about these problems.
Although
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I was assured that maintenance works would be carried
soon
Verb problem
out soon
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, the situation remained exactly
same
Correct article usage
the same
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for the past few weeks. I would like you to arrange immediate repairs for the lockers and showers
and
Punctuation problem
, and
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ensure that the changing rooms are cleaned regularly. Proper maintenance is necessary to provide members with a safe and comfortable environment. I hope
this
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issue will be taken into consideration and resolved at your earliest convenience. Yours faithfully, Marie

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task response
Task response: You answer all parts of the task, but add one more small detail about how this problem affects you or other people.
task response
Task response: Your tone is good for a formal letter. To make it stronger, ask for a clear action or time for the fix.
coherence and cohesion
Coherence and cohesion: Your letter is easy to follow. You can make links even smoother by using words like also, because, and so.
coherence and cohesion
Coherence and cohesion: Most paragraphs have one main idea. Check small grammar points like 'be carried out' and 'the same' to keep the flow clear.
task response
Task response: You cover the problem, past complaints, and what you want the manager to do.
task response
Task response: The tone is polite and formal, which is right for this letter.
coherence and cohesion
Coherence and cohesion: The letter has a clear start, middle, and end.
coherence and cohesion
Coherence and cohesion: Each paragraph mostly stays on one main point, so it is easy to read.
Topic Vocabulary:
  • frequent user
  • specific issues
  • cleanliness
  • hygiene
  • broken facilities
  • lack of supplies
  • address the issue
  • response
  • emphasize
  • well-maintained
  • comfort
  • hygiene
  • politely
  • firmly
  • request
  • resolve
  • prompt resolution
  • discuss
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