You work for a company. You have seen some information online about a training course that would be useful for your work. Write a letter to your manager. In the letter: • give details of the course • say how the course would be useful • explain how the company could help you do this course.

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Dear Sir or Madam, I am writing to tell you about an interesting training

course

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I found online. It is called “Customer Service Basics.” In my opinion, it will be very useful for our team because it can help everyone work faster and more effectively. First of all,

this

Linking Words

course

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is great because we can choose our own schedule.

As a result

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, we can

organize

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organise

show examples

our time better and complete the lessons without interrupting our main work.

Moreover

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, the

course

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focuses a lot on teamwork and self-control. In fact, these skills are very important for us because our staff communicates with clients every day and must always remain professional.

Furthermore

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, the

course

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is easy to access online, which makes learning more convenient for everyone.

In addition

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, it includes practical examples and real-life situations.

Therefore

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, employees will be able to apply the new knowledge immediately in their daily work and improve communication with customers. The company could support

this

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idea by promoting the

course

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and sharing information about it with other employees. Hopefully, many colleagues will be interested and willing to participate. I am sure that

this

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training

course

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will bring positive results for both the staff and the company in the future. I look forward to your reply. Sincerely, Daniela

acaitaz

Jun 4, 2026

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task response

Add more clear details about the course, like time, cost, or who gives it.

task response

Say more exactly how the course will help your own work and the company.

task response

Explain more clearly what help you want from the company, for example time off or money.

coherence and cohesion

Use one main idea in each paragraph and link it to the next part more clearly.

coherence and cohesion

Some ideas repeat. Try to keep each point new and direct.

task response

You answer all parts of the task.

task response

Your tone is polite and right for a letter to a manager.

coherence and cohesion

The letter has a clear start, middle, and end.

coherence and cohesion

You use linking words well, like 'First of all', 'Moreover', and 'Furthermore'.

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6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

210 words

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Topic Vocabulary:

Training course
Useful
Manager
Details
Topics covered
Importance
Benefits
Work
Company
Help

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You work for a company. You have seen some information online about a training course that would be useful for your work. Write a letter to your manager. In the letter: • give details of the course • say how the course would be useful • explain how the company could help you do this course.

Some people consider price as the most important thing to think about when buying a product (such as cell phones) or a service (medical treatment). Do yo agree or disagree?

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Somepe people say that it is better to work for a large company than a small one. Do you agree or disagree?

Some people think that public transport should be free, especially in big cities. Do you think free public transportation will have more advantages or disadvantages?”